We are committed to making RWCMD easily accessible and welcoming
to everyone. All our public venues are fully accessible, either on
one level or via a lift.
In order to help us help you when you visit RWCMD, please tell
us about any special requirements you, or anyone in your party, may
have when you book your seats.
We have a limited number of dedicated wheelchair and
assistant/carer spaces set aside for every performance (if you
require any information about our free personal assistant or carer
ticket scheme, please take a look at the Hynt information provided). These can be booked
over the phone or in person at our Box Office.
If you have any specific seating requirements, such as needing
to sit near a door or at the end of an aisle, please let us know
and we will do our best to accommodate your request. If the event
has unreserved seating it may still be possible to set aside
certain seats as required, just get in touch with the Box Office on
029 2039 1391.
Access & Lifts
Our main foyer is all on one level, with a tiled floor surface,
and is accessed by automatic door. The space provides plenty of
seating and also contains our fully accessible café area.
Some of our venues are fully accessible without using a lift.
These include the Bute Theatre, Weston Gallery, Corus Recital Room
and S4C Studio Theatre, as well as the dedicated disabled spaces at
the back of the stalls in the Dora Stoutzker Hall and Richard
Toilets can be found on the lower level, accessible by staircase
or lift. We have disabled facilities and a baby changing area.
View a visual journey of RWCMD here.
Hearing Induction Loops
Hearing Induction Loops are available from the Box Office.
Customers will be required to pay a £5 deposit, refundable upon
Please ask if you require a member of staff to help you to your
seat, or require assistance in locating anything within the
building and we will be happy to help. We also have an audio
version of our What’s On Guide.
Audio Version – What's On Autumn 2019
Large Format Version- What's
On Autumn 2019 English
Version- What's On Autumn 2019 Welsh
Assistance dogs are welcome everywhere in the building,
including the theatres. If you’d like to sit somewhere with a
little more room, such as the end of an aisle, please mention this
when booking and we’ll do our best to assist.
We are always open to suggestions to further improve our
accessibility. Please let us know if you have any suggestions or
any additional requirements.