How To Book
Box Office opening hours
Monday to Friday,
9.30am to 5pm.
On weekends the Box Office will open 2 hours prior to the start
of a show. The Box Office closes 30 minutes after the start of
the last performance.
You can still book online at www.rwcmd.ac.uk/whatson
Booking by telephone or in person
Tickets can be purchased in person or by calling 029 2039 1391
during the above Box Office opening hours. Messages left on the
answering machine will be dealt with as soon as possible.
Booking by email or online
Alternatively, you
can email us at boxoffice@rwcmd.ac.uk (we
will respond as soon as possible, please do not send debit or
credit card details by email) or book online anytime
- just look for the Tickets button.
Book Online
If you have any problems booking online, read our Frequently Asked Questions.
Fees
We no longer charge any booking or transaction fees. There is
an optional £1 postage charge, or alternatively, collect
tickets for free during Box Office opening hours.
Exchanges and refunds
Tickets are non-refundable. However, tickets can be exchanged for
alternative performances, subject to availability, and provided
tickets are returned to us 24 hours before the event. We will also
try to re-sell any unwanted tickets for sold-out performances, if
tickets are returned to us 24 hours before the event and provided
there is a waiting list to which tickets can be sold.
Concessions
Concessions apply to over 60s, students, ex-RWCMD students, under
16s, Friends of RWCMD and disabled customers (you will be asked to
provide ID upon purchase and/or collection).
For the comfort of all patrons we strongly
advise that RWCMD performances are not suitable for children under
2 years (unless otherwise stated).
Data Protection
The Royal Welsh College of
Music and Drama (RWCMD) is committed to protecting the rights and
freedoms of individuals with respect to the processing of their
personal data. RWCMD will at all times handle personal information
in accordance with the General Data Protection Regulation
(Regulation (EU) 2016/679) and The Privacy and Electronic
Communications Regulations 2003. For further information
please visit http://www.rwcmd.ac.uk/
If you have agreed for us share your details with other
carefully selected partners and arts organisations, these may
occasionally include:
BBC National Orchestra of Wales
Chapter
National Dance Company Wales
National Theatre Wales
New Theatre
Sherman Theatre
Sinfonia Cymru
St David's Hall
Wales Millennium Centre
Welsh National Opera
Please see Making Your Visit
Easier for useful information when attending shows at
RWCMD.